The AKO Webmail migration is element of the all round Army migration from legacy e mail systems to DEE. Of the around 1.5 million Army customers, 760,000 have currently migrated.
The February AKO Webmail migration will affect Soldiers, Army civilians, and contractors with frequent access cards, but who do not routinely use a government computer to use Army e-mail. Also affected are customers whose e-mail is offered by a server belonging to yet another military component. The migration will include things like AKO e mail only. Calendars and contacts will not migrate this is a limitation of the migration tool.
After the user has migrated to DEE, e-mail bound for AKO accounts -- "john.doe@us.army.mil," for example -- will be automatically forwarded to DEE accounts with an "@mail.mil" extension.
Though AKO e mail addresses will stay valid, the migrated user will no longer have the related AKO mail storage, mail handling capability, and mail interface that was offered by AKO. Following the migration, DEE will supply those capabilities, such as a internet-enabled mail interface situated at https://net.mail.mil/.
Deployed Soldiers who have not migrated to DEE will continue to use AKO webmail till they re-deploy. Warrior Transition Command Soldiers whose e-mail accounts have migrated to DEE may well also continue applying AKO mail as an option. Details are becoming worked out and a lot more data will be offered by way of WTC in the near future.
Folks who are retirees -- even if they have a Typical Access Card, recognized as a CAC, for a further part, such as becoming an Army civilian or contractor -- family members, and other AKO customers without having CACs will retain their AKO e mail. As portion of the migration to DEE, the Army will sooner or later transition from the current AKO platform and offer families and retirees alternate safe access to relevant Army and DOD portals.
DOD Enterprise Email accounts are only accessible with a popular access card, by way of a internet browser on a pc with a CAC reader. Given that DEE supports the use of practically any web browser and any operating technique, practically any laptop can be used. Accessing DEE by username and password is not allowed.
Customers who presently access AKO with a CAC will be able to access DEE working with the same computer. These who presently access AKO webmail making use of only a username and password must take the actions vital to configure their computer to be accessible utilizing a CAC. Waiting to address the issue until email migration starts could result in interrupted access to email.
For information and facts on how to CAC-enable a house laptop or computer, stop by the AKO CAC Reference/Resource Center or militarycac.com.
Quite a few current AKO webmail capabilities will disappear with DEE since of security vulnerabilities. Customers will come across:
-- No access by way of Outlook (and the AKO Outlook connector) applying a non-government personal computer.
-- No access utilizing IMAP/POP protocols from a industrial e mail client such as Outlook or Thunderbird. These clientele do not support the mandated CAC PKI certificate authentication requirement.
-- No access from personal mobile devices, considering the fact that they normally call for either IMAP or POP protocols. https://www.us.army.mil/?
For e mail difficulties related to the AKO migration to DEE, users really should continue to call the AKO helpdesk at 1-866-335- 2769 choose two for "AKO", then pick 3 for "other". The helpdesk can help with AKO account access, AKO "how-to" concerns, and accessing DEE on a non-government laptop or computer. Desktop DEE customers really should continue to contact their network enterprise center or equivalent assistance entity.
For common information about the transition to Defense Enterprise E-mail, including frequently asked concerns, check out https://www.us.army.mil/suite/page/EnterpriseEmailTransition.
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