Around 500,000 Army AKO webmail customers are scheduled to migrate to DOD Enterprise E-mail beginning in February 2013. The group presently utilizes AKO webmail for their principal Army e mail, and they are one particular of the last big Army groups to migrate to DOD Enterprise E mail, or DEE. http://enterprise-email.org/html-wont-display-in-webmail/

The AKO Webmail migration is element of the general Army migration from legacy e mail systems to DEE. Of the roughly 1.five million Army customers, 760,000 have already migrated.

The February AKO Webmail migration will affect Soldiers, Army civilians, and contractors with popular access cards, but who do not frequently use a government laptop or computer to use Army email. Also affected are users whose e-mail is supplied by a server belonging to an additional military element. The migration will involve AKO e mail only. Calendars and contacts will not migrate this is a limitation of the migration tool.

Once the user has migrated to DEE, e-mail bound for AKO accounts -- "john.doe@us.army.mil," for example -- will be automatically forwarded to DEE accounts with an "@mail.mil" extension.

Though AKO email addresses will remain valid, the migrated user will no longer have the linked AKO mail storage, mail handling capability, and mail interface that was supplied by AKO. Soon after the migration, DEE will supply those capabilities, which includes a web-enabled mail interface located at https://internet.mail.mil/.

Deployed Soldiers who have not migrated to DEE will continue to use AKO webmail until they re-deploy. Warrior Transition Command Soldiers whose e-mail accounts have migrated to DEE could also continue working with AKO mail as an solution. Facts are becoming worked out and extra information will be supplied by means of WTC in the near future.

Folks who are retirees -- even if they have a Popular Access Card, known as a CAC, for a further role, such as getting an Army civilian or contractor -- loved ones members, and other AKO customers devoid of CACs will keep their AKO e-mail. As part of the migration to DEE, the Army will sooner or later transition from the current AKO platform and present households and retirees alternate safe access to relevant Army and DOD portals.

DOD Enterprise E mail accounts are only accessible with a widespread access card, via a web browser on a laptop or computer with a CAC reader. Due to the fact DEE supports the use of practically any net browser and any operating method, practically any laptop can be utilized. Accessing DEE by username and password is not allowed.

Customers who presently access AKO with a CAC will be able to access DEE using the exact same computer. Those who at the moment access AKO webmail using only a username and password should really take the steps important to configure their computer system to be accessible making use of a CAC. Waiting to address the problem till e-mail migration begins could outcome in interrupted access to email.

For information on how to CAC-enable a house pc, stop by the AKO CAC Reference/Resource Center or militarycac.com.

Quite a few present AKO webmail capabilities will disappear with DEE simply because of security vulnerabilities. Users will locate:

-- No access by means of Outlook (and the AKO Outlook connector) using a non-government pc.

-- No access making use of IMAP/POP protocols from a commercial e mail client such as Outlook or Thunderbird. These consumers do not help the mandated CAC PKI certificate authentication requirement.

-- No access from individual mobile devices, given that they generally call for either IMAP or POP protocols. http://en.wikipedia.org/wiki/Army_Knowledge_Online?

For e-mail troubles connected to the AKO migration to DEE, users ought to continue to get in touch with the AKO helpdesk at 1-866-335- 2769 select two for "AKO", then choose 3 for "other". The helpdesk can assist with AKO account access, AKO "how-to" concerns, and accessing DEE on a non-government laptop or computer. Desktop DEE users should really continue to speak to their network enterprise center or equivalent help entity.

For basic information about the transition to Defense Enterprise E mail, such as frequently asked inquiries, pay a visit to https://www.us.army.mil/suite/page/EnterpriseEmailTransition.