The Army's move of 1.four million customers to the cloud for e-mail is not actually about enterprise e-mail soon after all.
As an alternative, the e-mail-as-a-service is serving as a forcing function to repair long-standing course of action complications across the division.
Mike Krieger, the Army's deputy chief data officer, stated Tuesday the service and its partner, the Defense Info Systems Agency (DISA), which is hosting the e-mail method in its private cloud, implemented the IT Infrastructure Library (ITIL) to smooth the transition. ITIL is an method, equivalent to Lean Six Sigma or ISO 9000, to improve enterprise processes. http://enterprise-email.org/how-do-i-access-the-dod-global-directory-service-gds-site/
"We have created a lot more improvement on organization processes among the Army and DISA than you could consider," Krieger mentioned through the AFCEA D.C. Emerging Technology Symposium in Washington. "The greatest point that enterprise email has carried out is establish some discipline in the Army and DISA on ITIL enterprise processes. We did not have that."
Mike Krieger, deputy chief info officer, Army (CIO.gov)
Krieger mentioned the service solved its migration challenges of a year ago due to the fact of the changes brought on by ITIL.
He said Microsoft produced some important modifications in its commercial solution so Army staff can authenticate using their safe identity Frequent Access Cards in the DISA cloud.
Krieger mentioned the discipline is most evident when the Army and DISA move customers to the cloud.
"When we do a migration there's a joint order published by DISA operations and the Army that comes out a week earlier that says here's who migrating, here's how many, here's what colour their underpants are. That is never existed," Krieger mentioned. "Enterprise e mail has little to do with e-mail. The discipline and ITIL enterprise processes that we've established amongst the Army and our companion are massive."
Fees stay down
The discipline also is assisting DISA and the Army stay on price. Krieger stated the Army estimated it was paying $150-to-$190 per individual per year just before moving to the DISA cloud. Now it really is paying about 25 percent of that prior estimate.
The Army received the go-ahead to continue migrations beginning March 17 from Secretary John McHugh. The service submitted a report to Congress explaining why its move to DISA makes the most sense. It had suspended new migrations in December.
The Army's move to e mail also is providing its cybersecurity posture a lift.
Could. Gen. Stephen Smith, director, Army's Cyber Directorate (Army)
Maj. Gen. Stephen Smith, director of the Army's Cyber Directorate, said the enterprise e mail makes it easier to secure the network.
"This screams of standardization, so believe about possessing a single email method, one particular email address. It aids us with DoD identity management," he stated. "So all of the efforts not only does it save the Army a tremendous quantity of money, but it is better for our user neighborhood and from a security viewpoint, it supplies a great deal a lot more enhancement not only these days, but to be capable to accept new technologies specifically in identity management."
Smith mentioned his workplace is looking for new cyber capabilities with his most pressing have to have in the identity management region.
He said moving to an enterprise pushes the service to run a lot more technology across its broad network. Smith says that indicates the insider threat continues to be a big issue.
Email opens door for new solutions
Rear Adm. David Simpson, vice director of DISA, said he is most concerned about a particular piece of the insider threat.
"The security of the certificates [is] our authentication basis and are the keys to the kingdom as we get more functionality up and down the stack, as we do additional with mobility than we ever dreamed of currently, [we have to make] sure we identify each of the users within the network and preserve the certificates that do that properly secured," Simpson said. "It is where we should be placing our biggest emphasis."
Rear Adm. David Simpson (DISA)
Simpson stated DISA will make on the enterprise e-mail offering with other enterprise solutions, which includes collaboration, file storage, records management and unified communications.
And it is the identity management piece that opens the door to even more sophisticated solutions.
To make certain these cutting edge technologies function, a number of services are producing oversight boards. http://www.army.mil
David Green, the chief technologies advisor for the Marine Corps, stated they have a formal and informal process to look for new technologies.
"We hunt technologies," he mentioned. "We are seeking around because usually occasions it's that small player that you never ever even believed of, you've never ever even heard of and you run into them in San Diego or someplace else. And all of a sudden, you say 'wow if I bring that into the holistic architecture and it operates and plays well with almost everything else, I am golden.'"
DoD R&D budget is down
Green mentioned the Marines about two months ago produced a panel of specialists, referred to as the Enterprise Architecture Executive Steering Group, to critique new or cutting edge technologies.
"They are actually the resource sponsors and we show how these new technologies would align, and they would be evaluated against our enterprise architecture to decide no matter if or not it is worth the investment or worth the risk of investment particularly with declining budgets," he stated.
The analysis workplace in the Workplace of the Secretary of Defense also lately made quite a few oversight groups to review the seven focus locations, such as electronic warfare, information management, autonomy, human systems and cyberscience and technologies.
"Each and every one particular of these region is getting spearheaded by a thing known as a priority steering committee," mentioned Reggie Brothers, the deputy assistant secretary of Defense for Analysis. "Each and every 1 of these priority steering committees are made up of members of DoD and elsewhere who have come collectively to chart a roadmap for these diverse S&T priorities."
The steering group is specifically working on improving the acquisition approach to minimize costs and the time it requires to go from thought to implementation.
This work comes as DoD's research and development spending budget is down by three percent in the 2013 price range request compared to the 2012 price range request. Brothers and other executives mentioned every DoD service and agency is below stress to devote dollars much more effectively and only on their highest priorities.
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