Wednesday 23 April 2014

THE SWITCH TO ENTERPRISE E mail





Army Enterprise E-mail (Also named DoD Enterprise E-mail) is the Department of Defense’s new email platform. It replaces the old AKO Webmail platform if your log-in needs a CAC. This happened since the army realized that the price and advantage of some of these email storage accounts weren’t worth it. This alter applies to over 534K accounts of Division of Defense accounts (like the army, JS, DISA, and EUCOM).

It had been directed to commence the deactivation of 430,000 AKO e mail accounts by October 1, 2012. These army users are a precise subset of the total AKO DoD EE customers. The DoD continued to deactivate all the AKO e-mail accounts as users switch to DoD EE. http://enterprise-email.org/what-is-dko/

ARMY ENTERPRISE Email Additional Information:
DoD Enterprise E mail
http://akoarmymil.com/dod-enterprise-email-dee/?
AKO Webmail Enterprise E mail Migration
http://akoarmymil.com/ako-webmail-migration/
DoD Enterprise FAQ page
http://akoarmymil.com/department-of-defense-dod-enterprise-email-details-page/
AKO e mail addresses (xx@us.army.mil) although are nonetheless applicable. E-mail bound for AKO accounts would preserve on getting mechanically forwarded to DoD EE accounts (xx@mail.mil). Just the related AKO email storage, mail-handling capacity, and that precise mail interface will be abolished. The storage capacity for these closed AKO accounts is going to be repurposed to lifecycle storage for this closed AKO portal.

It is to be noted that these 430,000 army users are these who had already switched to DoD Enterprise E-mail. The preliminary action taken for deactivating these accounts will not impact

Deployed soldiers
Family members members
Retirees
Sponsored accounts
Army Reserve soldiers
Army National Guard soldiers
HAVE YOU GOT YOUR CAC?
To get your CAC, you should be sponsored by a DoD employee or official. The sponsor need to be affiliated with the DoD or some federal agency that bears duty for confirming and authorizing your will need for an ID card.
You have to get yourself registered in the Defense Enrollment Eligibility Reporting Technique (DEERS) by way of your sponsor ahead of card issuance. Also, in case of any modify in roles—for instance, shifting from activeduty to the status of contractor—you are essential to get reregistered in DEERS.
Contractors are also necessary to be registered in the Trusted Associate Sponsorship Program (TASS) by a reliable and trusted agent (TA).
Sponsors will get started background verification for you. This procedure will be completed by following the two methods provided below:
Fingerprint checking byte Federal Bureau of Investigation (FBI)
A National Agency Verify with Inquiries (NACI)check (written)
Due to the fact the NACI procedure can last for up to eighteen months, you might be issued a CAC prior to the procedure’s completion and subsequent to a constructive fingerprint return. If the NACI process is completed and still you are not permitted, even so, your CAC will be cancelled.

As soon as the DEERS registration gets finished, you are necessary to take a look at a True-Time Automated Personnel Identification Technique (RAPIDS) web-site for final confirmation and processing. When you take a look at a RAPIDS web site, you need to have the following things in your hand at the ready:
Two ID forms in their original kind. Both ID forms will have to be amongst the listed ones on the I-9 Kind (960k, PDF). 1 of these IDs need to include a photo (for instance, a passport or even a driver’s license).
A six- to eight-digit number to be utilized as a private identification quantity (PIN). Your PIN need to not be a quantity that can be conveniently identified from something connected to you, like a portion of your Social Safety number (SSN), anniversary date, birthday, phone quantity, or house address. http://www.hood.army.mil/nec/files/FortHoodEE_Migration_Trifold_21Mar11.pdf

Your government-instated e-mail address if you use a government personal computer. Make certain to print your full, unclassified World-wide-web e mail address (not your name and private email address). Your computer method supervisors could enable you with putting in the appropriate address. If you don’t have a work email address, the card will then be issued with no e mail certificate.
HOW TO SWITCH TO ARMY ENTERPRISE Email
1. DISA mail employs Microsoft Exchange and demands one hundred percent CAC use from the https://internet.mail.mil Outlook Web App (OWA) web page. Here you will have your new account that is compatible with DoD EE.

two. Immediately after you have your CAC set up, you can log into army enterprise e mail by visiting https://internet.mail.mil which will give you the capacity to access your account. If any error message seems at the time of attempting to access https://net.mail.mil, it indicates that your Enterprise E mail account either has some problem or it is not however made. Now you need to speak to your helpdesk or your organization to identify the estimated date of its creation.

3. If you cannot access your account even just after its creation, you can check out https://status.mail.mil (use your PIV cert or email) to ascertain the status of your DECC.

four. Once you are on DoD Enterprise Email, you can get all the emails that are presently in your AKO account by installing Outlook on your laptop or computer and fixing AKO by means of IMAP. Make a PST and transfer the emails there. As an option, you can also forward all emails to your new mail.mil email address one particular by one particular.

five. Just after the creation of your profile, you can update it by following these actions:

Enter the Defense Manpower Information Center (DMDC) MIL Connect web page. The link is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the suitable corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
 Now create your PIN, and then pick OK.
Click the tab named My Profile, select Update, and then click View My Profile.
You will be offered with lots of sub tabs via which you can update your email addresses, snail mail address, telephone numbers of your contacts and your family, duty sort, and so forth. It is to be noted that the whole staff of the army is expected to select the field “U.S. Army Reserve Center.”

6. Whilst you are accessing your e-mail by way of OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it implies that the exchange server is either overloaded or down. So you should really attempt to access your e mail later.

7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as well, authorized to maintain two CACs) , then you can access your email as follows:

If you are applying Vista, Windows 7, or XP with ActivClientand Java, you can stick to this guide:
http://www.jbmhh.army.mil/Internet/JBMHH/Master%20Files/photos/TTP-DualPersonaPIVAuthCert.pdf

For alternate instructions and data, stop by this link:
https://www.dmdc.osd.mil/self_service/aid/CAC_-_Activating_a_PIV_Authentication_Certificate.htm

8. To view your encrypted emails in OWA, make positive that you have S/MIME control installed in your pc. This can be accomplished by following these actions:

Click the Selections tab
Choose See All, go to Settings, and you will see S/MIME
Click on the tab Install to set up S/MIME handle
9. You can have full support for your EE account no matter whether you are at dwelling, at work, or at the Army Reserve Center. You can have assistance by following these instructions:

When you are at residence: You can get in touch with the Army Understanding On the net support desk at the number 866-335-2769.
When you are at perform: You can make contact with the Army Enterprise Service Desk at the number 866-335-2769.
When you are at the Army Reserve: You can make contact with the assist desk at the quantity 855-55USARC or you can also pay a visit to from your Army Reserve laptop or computer.
ten. To turn off or close the conversation view in OWA, you can check out the hyperlink http://kb.iu.edu/data/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.

Alternately, follow these steps:

Click on the drop-down arrow situated subsequent to the Arrange tab.
Make sure the box observed subsequent to the Conversation tab is unchecked.
You can check the box to revert back to your earlier preference.
11. If you try to use OWA on Windows 7 (both 32 and 64bit), you may possibly encounter the following error/message:

digitalID
To settle this trouble, you can set up the S/MIME offered in the Possibilities segment in your OWA account. If you are facing troubles installing S/MIME, then make sure that you have unchecked “Do not save encrypted pages to disk,” which is offered beneath the sub tab Tools in the Sophisticated tab.

12. To uncover out the mailbox space you are utilizing in OWA, you can hold your mouse over your name in your mailbox folder.

NOTE: You could possibly will need to do as follows:

enterprise-email

13. Facing the error “This message cannot be decrypted “, is not a thing really serious. You can attempt to reopen the message after once more applying OWA if you possess a wise card–based digital ID. You just require to insert the card. You will need to be confident that the e mail address listed on your CAC is also present in your Exchange profile.

14. Once you get the notification that your account has been transferred to Enterprise E-mail from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO E mail Information to Enterprise Email. You can find this file on AKO and in Word format.

15. If you are about to retire in the next coming months, you can request NOT to be switched to mail.mil, if you want, by going to the link under to get suitable data.

AKO to mail.mil transition web page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition

16. In case you don’t want to migrate to mail.mil for the reason that you do not have a computer system, or you use your regional library to access your AKO e mail, or even do not possess a CAC reader, you can request a waiver by going to this hyperlink.

AKO to mail.mil transition page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition

17. If you want to update mil Connect (e.g., soon after being wedded to a different soldier) and are unable to get your details to show up as you becoming the sponsor, then it may possibly bring you up as a loved ones member. Stick to these steps:

Go to the sign-in page and choose the CACtab
Click on Handle Account
Click the Pick Sponsor tab
Click on your name, given in the drop-down menu
Click Save
Click the option Continue to milConnect internet site, appearing on the subsequent screen.
You are now capable to login as oneself and revise the milConnect web-site.
18. If you are being prompted for your PIN constantly when applying Windows 8’s built-in sensible-card utility, then you will have to be conscious of that Windows 8’s constructed-in wise-card utility is deprived of the choice to store your PIN (like ActivClient does).

DISA (Enterprise Email) will normally ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get info related to this on Windows 8’s help web page.

DOD ENTERPRISE E mail
DoD Enterprise E mail is 1 of the most efficient methods to be taken by the army. It is operationally thriving, improves safety, enforces two-factor verification, and decreases redundancy.

It is not too difficult to shift to this system. In particular with the significant guidance provided in this book, customers will have assistance in switching to the program effortlessly.

All army users possessing AKO accounts and CAC will be switched to Army Enterprise Email. Now they won’t be in a position to get entry into their e mail by just making use of a username and password, not anymore. DoD is on its way to completing the switching of the army’s 1.four million users to Enterprise E-mail by the end of March 2013.

19. There are quite a few differences amongst Enterprise E mail and AKO e-mail that the Enterprise Email customers or account holders should be aware of. Especially, emails will no longer be accessible

via Outlook (and the AKO Outlook connector) when using a nongovernment pc
from private mobile devices, as these normallyneed either POP or IMPA protocols
Through utilizing IMAP/POP protocols from a business enterprise e mail client (e.g., Outlookor Thunderbird), as these do not facilitate the mandated CAC PKI certificate verification requirement.
20. If you want to verify your DoD Enterprise Email other than OWA at a time when you are notpresent in the office, then you can forward the email to a different.gov or .mil e-mail address. You can visit this guide by EE via the link talked about under to know about the procedure.



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