Frequent Access Card (CAC) Information

CAC Enrollment Method for New Workers
CAC enrollment for new staff is automatic following entrance on duty (EOD) has occurred and the Workforce Management Office (WFMO) has submitted the essential paperwork to the Office of Safety (OSY) Servicing Safety Office (SSO). If you are a new employee, contact the NOAA Silver Spring RAPIDS Station at 301-713-0954 ext. 131 to make sure you have an established record in the CAC database prior to going to a RAPIDS station for CAC issuance. If you are informed that you do not have a record in the CAC database, contact your servicing Workforce Management Office Representative for additional assistance. When you are informed you are CAC eligible, adhere to Methods 1 -3 under beneath "CAC Renewal Procedure for Workers" to find out where to go to acquire your CAC, how to make an appointment (if an appointment is required) and what to bring with you to the RAPIDS station.http://enterprise-email.org/webmail-2-0/

CAC Enrollment Course of action for Contractors
Contractors are sponsored for a CAC by their designated Line/Employees Workplace Trusted Agent (TA). If you do not know who your TA is, speak to your Line/Staff Office point of make contact with (POC) listed at the bottom of this web page. Click here for NOAA's CAC issuance policy and procedures for contractors/associates.

Electronic Signature CD591 type for Trusted Agents
CAC Renewal Approach for Employees
When must I renew my Typical Access Card (CAC)?
The expiration date for your Typical Access Card (CAC) is located in the top rated proper corner of your CAC. You may perhaps commence the renewal procedure indicated below, inside 30 days from expiration of the CAC.

What is the procedure for renewing my CAC?
Step 1: Coordinate with RAPIDS station to ascertain if an appointment is essential
For CAC renewals, the original CAC must be replaced by possessing a new CAC issued and the original CAC deactivated. To renew your CAC, coordinate (within 30 days of CAC expiration) with the local RAPIDS station to locate out the RAPIDS Station's operating hours (if it's a walk-in facility) and to make an appointment (if required).

Step 2: Make an appointment (if an appointment is necessary)
CAC renewal applicants who will stop by NOAA operated RAPIDS places in Silver Spring, MD, Boulder, Colorado and Seattle, Washington need to schedule an appointment on the net to renew their CAC at https://rapids-appointments.dmdc.osd.mil/.

CAC renewal applicants that are not situated near NOAA operated RAPIDS stations ought to 1st get in touch with the RAPIDS station they want to stop by for CAC renewal to figure out if they can renew on a stroll-in basis or if an appointment is needed. For extra information and facts on RAPIDS internet site areas, please stop by The Rapids Internet site Locator internet site.

Step three: Make positive to bring the following with you to the RAPIDS stations
Two Types of ID. One will have to be a Federal/State or Neighborhood Government issued ID with a photo (e.g., driver's license, passport). The other might be an unexpired CAC, birth certificate, social security card or other documents listed on the I-9 Form.
Bring your present CAC that is set to expire.
Additional specifications through CAC issuance at the RAPIDS Station contain:

Matching the fingerprint scan stored in DEERS.
Choosing a six to eight digit quantity to be used as a PIN. You may perhaps use the identical pin quantity that was selected previously.
Electronically sign the DD Form 2842, DOD PKI Certificate of Acceptance and Acknowledgement of Responsibilities.
Exactly where are the locations I can go to renew my CAC?
CACs are issued by means of True-time Automated Personnel Identification System (RAPIDS) badging sites. Employees are anticipated to go to the nearest RAPIDS site—either nearest to their duty station, place of residence, or short-term duty station—to decrease expense and time away from their duty station. Workers will be offered reasonable time (administrative leave) for commute to the RAPIDS web page and re- issuance of the CAC.

NOAA Operated RAPIDS Stations: Current CAC holders that obtained their CACs from NOAA operated RAPIDS sites located in Silver Spring, Maryland Seattle, Washington and Boulder, Colorado need to return to these web sites for CAC renewals.

DOD Operated RAPIDS Stations: Existing CAC holders that are not situated close to NOAA operated RAPIDS stations can also receive their CACs from a single of extra than 1,500 DOD operated RAPIDS stations worldwide. For far more information and facts on RAPIDS website locations, please stop by: http://www.dmdc.osd.mil/rsl/owa/property.

NOAA Operated Mobile Station: The mobile RAPIDS station will be dispatched to NOAA places for renewal as follows:

Place is extra than 51 miles from the nearest RAPIDS website and has 15 or extra staff/contractors
Location has a lot more than 50 staff/contractors and/or time will be saved in lieu of sending personnel/contractors to RAPIDS station there will be a travel price connected (examples of areas include things like Suitland and Camp Springs, MD Anchorage, Alaska Honolulu, HI and Kansas City, MO).
When will I commence working with my CAC to access NOAA computers and facilities?

Logical (laptop) access employing the HSPD-12 compliant Prevalent Access Card (CAC) CAC will develop into mandatory for all personnel and CAC eligible contractors December 31, 2012.  Facility access employing the CAC nonetheless, will happen in a phased method at moderate level NOAA facilities (Facility Security Levels three and four) as funding becomes obtainable to upgrade and replace non-HSPD-12 compliant PACS.

NOAA CAC holders at moderate level facilities will start utilizing their CACs for facility access in a phased strategy based on funding availability to total the necessary PACS upgrades.  Facility distinct implementation plans will be coordinated by means of Line and Employees Offices as the date for implementation approaches.  CAC holders need to therefore, anticipate receiving added facts by means of e mail and/or nearby broadcast messages from the Workplace of Safety (coordinated via the Workplace of the Chief Administrative Officer) in the future, with regards to specific implementation dates and the CAC enrollment method that will be needed to start working with the CAC for facility access.http://www.army.mil/article/51054/

I have forgotten my PIN or my PIN has been locked.  Exactly where do I go to have my PIN reset?

NOAA CAC holders have two possibilities to reset their CAC PIN: at DoD DEERS/RAPIDS stations (situated at a number of NOAA web sites and DoD web-sites/bases worldwide) or NOAA CPR Workstations (CPR-WS).  Go to the following hyperlink for the nearest RAPIDS station  www.dmdc.osd.mil/rsl/

NOAA is currently in the procedure of setting up and testing CPR-WS for the remainder of FY12 and will not operate in complete production mode until FY13 for the web-sites that have been requested, but there will be a restricted quantity of offices have a CPR-WS.  These stations will be posted on the web site as they are created offered. For far more info relating to CPR contact Ms. LaToya Gross (NOAA CPR Project Manager) at Latoya.Gross@noaa.gov or by way of telephone at 301.713.9808 ext. 158.

My CAC does not function on my computer. Who do I make contact with?

CAC holders that are possessing issues associated to their CAC not working (other than forgotten/locked PINs) must 1st perform the following diagnostic measures to establish irrespective of whether the CAC is non-functioning or is a NOAA connected issue.  If your CAC does not perform on your pc, do the following 1st:  

Click on the “ActivClient Agent” (icon is a card reader with a card inserted and is found on the right hand side of your taskbar)
Pick “Open”
Double-Click on “My Certificates”
ActivClient need to show that you have three certificates (ID Certificate, Signature Certificate and Encryption Certificate).  If so, your CAC, card reader, ActivClient and Certificates are all functioning adequately and you ought to speak to your regional NOAA IT Aid Desk for further help.
If you have been unable to see all 3 certificates (following actions 1-4 above), you need to return to a DOD or NOAA operated RAPIDS website to decide if the CAC is non-functioning.  If the RAPIDS station determines that the CAC is non-functioning, then a CAC will will need to be reissued (please note that some web pages issue CACs by appointment only).

CAC Renewal Method for Non-Staff
What is the process for renewing my CAC?
You have to get in touch with the Trusted Agent who sponsored you for the CAC inside 60 days of the CAC expiration date for information and facts with regards to the procedure for renewing your CAC. The expiration date for your Widespread Access Card (CAC) is positioned in the top rated suitable corner of your CAC.

Your Trusted Agent will offer you with facts relating to exactly where to go to get your CAC renewed, how to make an appointment (if necessary), and what you want to bring with you.

What if I practical experience a issue with renewing my CAC at a RAPIDS station?
In the unlikely occasion you expertise a issue at the RAPIDS station renewing your CAC, send an e-mail to the NOAA HSPD-12 Project Team at CACandHSPD12.Support and involve in the e mail your name, point of make contact with and phone number for the RAPIDS station you visited and the dilemma as communicated by the RAPIDS operator.

Report a Lost or Stolen CAC
Personnel/Contractors who loose their CACs should really submit a memorandum to their supervisor or sponsor stating the situations. If the CAC is stolen, then employee must also submit a copy of a police report.
Supervisor/Sponsor will submit the memorandum to their Regional Security Workplace for processing.
Regional Security Workplace will sign memorandum and return to the Supervisor/Sponsor. Regional Safety Office will preserve a copy of memorandum.
Supervisor/Sponsor will give employee/contractor memorandum to present to RAPIDS station.
Employee/Contractor will offer memorandum and two forms of ID to RAPIDS station. If employee/contractor does not have two types of ID, they ought to verify a fingerprint previously stored in DEERS.
Queries regarding this policy? E mail us at CACandHSPD12.Help.
NOAA Memorandum for Lost/Stolen CAC
MEMORANDUM FOR: Web page Security Manager, Insert Name of Actual-time Automated Personnel Identification System (RAPIDS) ID Card Issuance Facility.

FROM: Insert Name of Security Officer, Insert Name of Regional Safety Office

FROM: Insert Name of Supervisor/Sponsor/COR, Title

Topic: Report of Lost or Stolen (choose one) Prevalent Access Card (CAC)

1. Insert name, reported his/her Typical Access Card (CAC) was lost or stolen (pick 1) in the vicinity of insert location, on or about insert date.

two. He/she (select one particular) has been directed to return the CAC, if identified, to his/her (choose a single) Regional Safety Office or the nearest RAPIDS facility.

3. He/she (pick one) has been advised of their responsibility to preserve control of Government Property in their possession and the seriousness of achievable compromise of physical and/or logical access safety.

4. If any extra information is necessary, please get in touch with me by e mail at Insert e mail address or Insert contact number