SPONSOR MANAGEMENT CONSOLE

The Sponsor Management Console on AKO/DKO is exactly where complete account holders go to handle their sponsored accounts for actions such as initial approval or periodic re-approval. You can locate a list of all the points you can do within your Sponsor Management Console as nicely as the access restrictions it has right here on this page.

If you are Retired from the Army or in the Army Individual Prepared Reserves you may well sponsor only household member guest accounts but you may log in to AKO with your username and password to handle your guests. All other sponsors, which includes these from Active Duty, Army Reserves, Army National Guard, and Division of the Army Civilians are required to log in to AKO making use of their CAC to manage their sponsored accounts.http://enterprise-email.org/problems-importingexporting-address-book/

Access
Access your Sponsor Management Console by very first logging in to the portal, then opening the ‘My Account’ menu and clicking on ‘SMC’ below exactly where it reads ‘Sponsor Management’. Here is where you will obtain your Sponsor Management Console.

Approving Accounts
As the sponsor of a guest account you are essential to deliver each the initial approval and common re-approval primarily based on the guest’s account form and verification status. Verified Household Member accounts need re-approval just about every 3 years all other verified guest account require re-approval each year and non-verified accounts call for re-approval each 150 days.

For far more information about account verification please see HOW CAN I Confirm MY SPONSORED ACCOUNT?.

Denial / Rejection
As a sponsor is responsible for the accounts they have authorized sponsors also have the ability to deny access to any account that is under their sponsorship. Sponsors do this by denying or rejecting the account either at the initial request or at any point required. Note that even following rejecting an account a guest user can have their account re-activated underneath a new sponsor.

Modify Revoke Date
This adjustments the expiration date of the guest account. This is commonly utilized either for an automatic account deactivation date or to force a re-approval action early.

Change Sponsor
The sponsor of a guest account can adjust the sponsorship of any of their guests to another user. The possible new sponsor will nevertheless have to have to approve the account.

Adjust Account Variety
If a guest under your sponsorship registered with the incorrect account variety or changes their account variety, such as changing from a Loved ones Member to a Contractor, you could adjust their designation here.

Altering to or from E mail-Only
Sponsors can elect to restrict their sponsored guests to be Email-Only. You can add or remove this restriction in your Sponsor Management Console.

Sponsor Comment
A sponsor comment is a note that can be placed on any sponsored accounts that can be viewed by the service desk and taken as a valid message from the sponsor. If there are any challenges verifying the identity of a guest you could be requested to put a sponsor comment on one particular of your sponsored accounts.http://www.army.mil/standto/archive/2011/01/04/

Inactive Accounts
If an account below your sponsorship expires or is rejected the sponsored account still remains attached to your sponsor management console in case the sponsored account needs management following the expiration/rejection date such as re-approving an old employee or altering their sponsor. If an account expires or otherwise turns inactive under your sponsorship it will move to a specific Inactive Account list which you can access by scrolling to the bottom of your Sponsor Management Console and clicking the ‘View Inactive Accounts’ hyperlink.

Actions on Many Accounts
If you ever require to manage multiple accounts with a single action (such as approving or rejecting multiple accounts at the time of employment or separation) you can do this by placing a check mark in the box next to every single user you want to edit and then perform your action.

Restricted Sponsors
Inactive Reserve soldiers and Retired soldiers are capable to keep guest accounts for their family members members and only their loved ones members. AKO utilizes the DEERS database to validate each the guest and the sponsor in this case. This calls for each the sponsor’s and the guest’s AKO username to specifically match their DEERS entry where this may perhaps not have been required ahead of your transition.

If you are a Retiree or an Inactive Reservist and encounter any errors sponsoring your family members members for AKO accounts please contact the service desk.